Terms and Conditions

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Last updated: 20-07-2023

Please read these Terms and Conditions carefully before using Ironwood Auto Service’s website or services. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

Service Agreement

  1. Booking and Appointments: Appointments can be made by contacting us directly. We will do our best to accommodate your preferred date and time, but appointment availability is subject to scheduling constraints.
  2. Vehicle Information: You must provide accurate and complete information about your vehicle when booking an appointment to ensure the proper provision of services.
  3. Payment: Payment for services can be made via approved payment methods. Payment must be made at the time of service unless otherwise agreed upon.

Service and Repairs

  1. Estimates: We will provide estimates for services or repairs upon request. However, please note that these are approximate and subject to change once a thorough inspection is conducted.
  2. Vehicle Release: Vehicles will be released only after the services or repairs are completed and full payment has been received.
  3. Authorization: By using our services, you authorize Ironwood Auto Service to perform the necessary services and repairs on your vehicle as deemed appropriate and necessary by our qualified technicians.

Liability and Warranty

  1. Liability Limitation: Ironwood Auto Service will not be liable for any indirect, consequential, or incidental damages arising from the use of our services or website.
  2. Warranty: We provide limited warranties on parts and labor for specific services and repairs.
  3. Vehicle Property: We take reasonable care to protect your vehicle during service or repair. However, we are not liable for any damage or loss of personal property left in the vehicle.

User Responsibilities

  1. Website Use: Your use of our website must not violate any applicable laws, infringe on any intellectual property rights, or transmit malicious software.
  2. Account Security: If you create an account on our website, you are responsible for maintaining the security of your account information and passwords.


We reserve the right to terminate or suspend access to our services or website at any time, without notice, for any reason, including but not limited to breach of these Terms and Conditions.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of British Columbia. Any legal action or proceedings arising out of or relating to these terms shall be brought exclusively in the courts of British Columbia.

Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions from time to time. Any changes will be effective when posted on this page, and the revised date will be indicated at the top. Your continued use of our services after the posting of any changes constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Ironwood Auto Service
11711 No 5 Rd, Richmond, BC V7A 4E8
+1 (604) 278-2895