Privacy Policy

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Privacy Policy

Last updated: 20-07-2023

At Ironwood Auto Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, or visit our physical location. By accessing or using our services, you consent to the practices described in this policy.

Information Collection and Use

We may collect various types of information from you when you use our services, including:

  1. Personal Information: Such as your name, contact details, address, email, and payment information, which are necessary for booking appointments, processing transactions, and providing customer support.
  2. Vehicle Information: Such as your car’s make, model, year, and identification number, which are required for performing services and maintenance on your vehicle.
  3. Website and Cookies Data: We collect non-personal information automatically through cookies and similar technologies to improve our website’s functionality and enhance your user experience. This data may include your IP address, browser type, device identifiers, and browsing activities.

Use of Information

The information we collect may be used for various purposes, including but not limited to:

  • Providing and personalizing our services to meet your specific needs.
  • Processing payments and completing transactions.
  • Responding to your inquiries, requests, and feedback.
  • Sending important service updates, promotions, and marketing materials (you can opt-out anytime).
  • Analyzing website usage and improving our website’s performance.

Data Protection and Sharing

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Your data will only be shared with authorized personnel within our organization, service providers involved in delivering our services (e.g., payment processors), and as required by law or to protect our legal rights.

Your Choices

You have the right to access, correct, or delete the personal information we hold about you. You can also choose to opt-out of receiving marketing communications. Please contact us using the information provided below to exercise these rights.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked websites you visit.

Changes to this Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be effective when posted on this page, and the revised date will be indicated at the top. We recommend reviewing this policy periodically to stay informed about how we handle your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Ironwood Auto Service
11711 No 5 Rd, Richmond, BC V7A 4E8
+1 (604) 278-2895